Cleaning can be a tough task. As such, outsourcing the services of a house cleaning Brisbane company can be resourceful. However, it is important to get a prior understanding of the different services provided by a cleaning company before hiring one. Here are some questions any homeowner should ask before selecting a particular company in this part of the country.
How qualified are your employees?
A good number of newly established cleaning companies have little training or no training to their staff. As such, the standard of services provided may be poor. However, a good cleaning service provider should have continuous training for their employees and have the same documented. Therefore, it is important to inquire if the company can provide a written document showing the various training undertaken. Training guarantees that the quality of services will improve over time.
Is the company in a position to provide you with an overview of their specialization?
Cleaning chores range from services such as dish washing, removal of trash, laundry, dusting just to mention a few. Different companies may opt to specialize in certain cleaning services or have a broad range of services. As such, it is important to have prior knowledge of the different cleaning services they provide. This will consequently ensure that you get the best services.
Does the cleaning company have a quality assurance program?
Some of the quality control programs that you have to consider before contracting a company include: regular checks follow up calls and mail surveys. In addition to this, inquire how frequent they do quality checks. Lastly, find out if they have a quality assurance officer in place. As such, you will get a guarantee that work is done in the best way.
Who is responsible for providing cleaning equipment?
A good cleaning company should be in a position to provide all its cleaning equipment. In return, this will ensure that the money you have allocated for cleaning is affordable. Also, you can get your stuff cleaned despite the fact that you have no such machines. As such, it is important to inquire before hiring a cleaning company.
Does the company have an insurance policy?
It is imperative to inquire if the cleaning company has an insurance policy in place. Also, ask from the insurance company of the insurance coverage. Ensure that the company can provide you with a written policy regarding compensation in case of any damage.